Privacy Policy

Notice at Collection

This section summarizes the categories of information TCA may collect, the purposes for which the information may be used, whether the information may be sold or shared as those terms are defined under applicable privacy law, and the criteria used to determine retention.

The categories collected from a particular person or business depend on the nature of the interaction and services requested.

TCA does not use confidential tax‑return information, payroll records, or employee‑level tax information to create advertising profiles or infer unrelated personal characteristics.

If applicable law requires a separate Notice at Collection at a particular collection point, TCA may provide an additional or shorter notice together with a link to this Privacy Policy.

Information We Collect

Depending on your relationship with TCA and the services requested, we may collect the following categories of information.

A. Personal Identifiers & Contact Information

• First and last name; business owner or authorized representative name; business name
• Mailing address; business address
• Email address; telephone number; mobile telephone number
• Electronic signature information; portal or account identifiers
• Internet Protocol address; device identifiers; other similar identifiers

B. Business Information

• Legal business name, DBA or trade name, Employer Identification Number, entity type, industry
• Business address, state of formation or operation, years in business, number of locations and employees
• Business ownership information; payroll, accounting, and bookkeeper information
• Tax professional information; business contact information; other business‑operations information

C. Employee & Payroll Information

Because TCA's services may require analysis of payroll and employee information, we may receive or process employee names and identification information, employee status, W‑2 classification, compensation, wages, hours worked, tip amounts, reported tips, payroll records, journals and registers, employer payroll‑tax information, Forms W‑2 / W‑3 / 941, tip reports, employee‑level earnings information, and other payroll‑related records.

TCA requests that clients provide only the employee information reasonably necessary for the services being performed.

D. Tax & Financial Information

Depending on the engagement, TCA may collect or receive federal tax returns and amended returns, tax schedules, forms, and transcripts, IRS account information and notices, tax‑credit calculations, Forms 8846 and 3800, payroll‑tax and business tax returns, supporting schedules, prior tax‑credit claims, refund information, tax balances, financial statements, accounting records, bank or payment information when reasonably necessary, and other records necessary to evaluate, calculate, document, prepare, support, or administer a tax‑credit engagement.

E. Payment & Transaction Information

When payments are made, TCA or its payment processors may receive payment status, transaction amount and date, invoice information, payment method type, billing information, transaction identifiers, and limited payment information supplied by a payment processor.

TCA may use third‑party payment processors. Except where reasonably necessary for an authorized transaction or legally permitted business purpose, TCA does not intend to store complete payment‑card numbers or card security codes in its ordinary customer relationship management systems.

F. Communications

TCA may collect or maintain telephone call information and recordings, voicemail messages, text messages, emails, chat communications, client‑service communications, support and sales communications, notes concerning conversations, appointment information, consent records, opt‑in/opt‑out records, and communications with authorized representatives.

G. Internet, Device & Website Information

When you use our websites or digital services, TCA or its service providers may collect IP address, browser type, operating system, device type, referral source, pages viewed, date and time of access, website interactions and click activity, approximate location derived from IP address, cookie identifiers, advertising identifiers, analytics identifiers, and other electronic network activity.

Sources of Information

TCA may collect information directly or receive it from sources including: you; your business; business owners; employees or authorized representatives; payroll providers; accounting providers; CPAs; enrolled agents; attorneys; tax preparers; accountants; bookkeepers; the Internal Revenue Service when properly authorized; government agencies; payment processors; customer relationship management providers; document‑management providers; electronic‑signature providers; communications providers; advertising platforms; lead‑generation providers; referral partners; public business records; publicly available websites; business directories; data providers; and other sources authorized or permitted by law.

Information TCA Generates

TCA may create information in connection with performing services, including preliminary eligibility assessments, qualification findings, employee eligibility analyses, credit calculations (employee‑level and tax‑year), supporting workpapers, internal notes, case‑status information, pricing determinations, quality‑control findings, audit‑support documentation, tax packages and forms, amended‑return support, client deliverables, and other analyses created during an engagement.

These materials may contain or be derived from confidential client information.

How TCA Uses Information

TCA may use information for purposes reasonably necessary to provide services and operate its business.

A. Eligibility & Qualification

To determine whether a business appears potentially eligible for a tax credit; conduct preliminary screening; estimate potential tax‑credit opportunities; identify potentially qualifying employees and tax years; analyze payroll and reported tips; review applicable eligibility factors; determine whether TCA's services are appropriate; and identify matters that may affect eligibility.

Preliminary estimates are not final tax determinations and may change after review of complete records.

B. Client Services

To calculate tax credits; prepare employee‑level calculations and supporting workpapers; prepare tax‑credit documentation, forms, and amended filings where included in the engagement; create tax packages; provide records to an authorized tax professional; communicate regarding the engagement; maintain audit‑support records; respond to tax‑authority correspondence where included and authorized; monitor applicable deadlines; and perform services described in an applicable agreement.

C. Relationship Administration

To create and maintain client files; verify identity and authority; authenticate users; process agreements and electronic signatures; process payments and invoices; schedule appointments; provide customer service; respond to inquiries; maintain communication preferences; manage disputes; and administer the client relationship.

D. Security, Legal & Compliance

To comply with applicable law; satisfy tax, accounting, privacy, security, regulatory, contractual, or professional requirements; respond to lawful process; detect and investigate fraud or unauthorized access; prevent cybersecurity threats; enforce agreements; establish, exercise, or defend legal claims; protect TCA, clients, and others; conduct quality‑control and compliance reviews; maintain required records; and investigate suspected misconduct.

E. Business & Service Improvement

To improve internal systems and customer service; train personnel; conduct quality assurance; evaluate business processes; develop internal analytics; measure website performance; diagnose technical issues; and improve our services.

Where reasonably practical and appropriate, TCA may use aggregated or de‑identified information for these purposes. Where applicable law requires that de‑identified information remain de‑identified, TCA will not attempt to re‑identify the information except as legally permitted.

Tax Return Information & IRC Section 7216

To the extent TCA, a tax professional, contractor, service provider, or other person involved in an engagement is subject to Internal Revenue Code Section 7216, Section 6713, Treasury Regulations, or other laws governing the use or disclosure of tax‑return information, that information will be handled in accordance with those requirements.

Nothing in this Privacy Policy authorizes any use or disclosure of tax‑return information that is prohibited by law, and nothing in this Privacy Policy is intended to serve as a taxpayer's consent to a use or disclosure where federal law requires a separate consent. Where a separate taxpayer consent is legally required, TCA or the applicable tax professional will obtain or request that consent separately and in the form required by applicable law.

A person's acknowledgment of, agreement to, or receipt of this Privacy Policy does not replace any taxpayer consent separately required under federal tax law. TCA does not use confidential tax‑return information for unrelated advertising or marketing where such use would be prohibited without separate authorization.

Employee Information Provided by Business Clients

Business clients may provide information concerning employees so that TCA can determine tax‑credit eligibility, calculate credits, prepare supporting records, and provide related services. A business client represents that it has the authority and lawful basis reasonably necessary to provide such information to TCA.

TCA will use employee information only as reasonably necessary to perform requested services; determine employee eligibility; calculate employee‑level credits; prepare supporting documentation; perform quality control; support applicable tax positions; comply with legal and professional obligations; maintain appropriate records; prevent fraud or misuse; and perform other activities reasonably necessary to the engagement.

Business clients should not provide employee information that is unnecessary for the engagement. A client's obligation to provide information lawfully does not eliminate any independent privacy or security responsibility that applies to TCA.

How TCA Discloses Information

TCA may disclose information when reasonably necessary to provide services, operate its business, protect its rights, or comply with law. TCA does not authorize vendors to use confidential client tax, payroll, employee, or financial information for the vendor's own unrelated advertising or marketing merely because the vendor provides services to TCA.

A. Service Providers & Contractors

Vendors or contractors providing cloud hosting, CRM, secure document storage, client portals, electronic signatures, payment processing, accounting systems, tax software, payroll‑data processing, IT and cybersecurity, email, telephone, text messaging, data backup, document preparation, compliance services, and other business infrastructure. TCA limits disclosures to information reasonably necessary for the provider to perform authorized services, and requires service providers handling sensitive information to maintain confidentiality and reasonable privacy and security protections where required or appropriate.

B. Tax & Professional Service Providers

Where authorized and appropriate: CPAs, enrolled agents, attorneys, tax preparers, accountants, bookkeepers, payroll professionals, tax‑software providers, and other professionals involved in the engagement.

C. Government Authorities

Where authorized, required, or legally permitted: the IRS, other tax authorities, courts, regulators, law enforcement, government agencies, and other public authorities.

D. Authorized Representatives

Persons authorized by the client, including owners, officers, employees, CPAs, accountants, attorneys, bookkeepers, payroll providers, and other designated representatives. TCA may require verification of identity and authority before releasing sensitive information.

E. Business Transactions

If TCA is involved in a merger, acquisition, restructuring, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be reviewed or transferred as permitted by law and subject to applicable confidentiality and privacy requirements.

F. Legal Rights & Protection

To comply with applicable law; respond to legal process; protect TCA's legal rights; investigate fraud; prevent harm; enforce contracts; collect amounts lawfully owed; protect clients or third parties; or investigate or respond to a security incident.

Sale, Sharing, Targeted Advertising & Client Data

TCA does not sell confidential client tax returns, tax‑return information, payroll records, employee‑level payroll information, employee‑level tax‑credit calculations, or confidential client financial records to data brokers or unrelated third parties for advertising purposes, and does not use those categories of sensitive client information for cross‑context behavioral advertising or targeted advertising unrelated to the services requested.

Some state privacy laws define terms such as "sale," "sharing," and "targeted advertising" broadly. TCA may use analytics, advertising, conversion‑measurement, or marketing technologies on its public‑facing websites. Depending on the technology, configuration, jurisdiction, and applicable law, disclosure of online identifiers or website activity to an advertising or analytics provider may legally constitute a sale, sharing, or targeted‑advertising activity even where TCA does not receive money in exchange for the information.

Where applicable law provides an opt‑out right, TCA will provide and honor an applicable mechanism for exercising that right. TCA does not knowingly sell or share personal information of individuals under 16 where prohibited by applicable law, and does not knowingly sell confidential tax‑return information for advertising purposes.

Cookies, Analytics, Pixels & Advertising Technologies

Our public‑facing websites may use cookies, pixels, tags, analytics tools, local storage, session technologies, conversion tracking, advertising identifiers, and similar technologies to operate the website; maintain security; remember preferences; maintain sessions; understand website traffic; measure website and advertising performance; attribute conversions; understand marketing effectiveness; and improve user experience. Some technologies are operated by third parties.

Where consent is legally required before a particular technology is used, TCA will seek applicable consent. Where applicable law provides a right to opt out of sale, sharing, or targeted advertising, TCA will provide an applicable privacy‑choice mechanism.

Blocking certain cookies may affect website functionality.

Global Privacy Control & Opt‑Out Preference Signals

Where required by applicable law, TCA will recognize and process legally valid browser‑based opt‑out preference signals, including Global Privacy Control or another legally recognized opt‑out preference signal. Where required, an applicable signal will be treated as an opt‑out request for the browser, device, and any associated profile that TCA can reasonably identify as required by law.

TCA will not require a person to provide unnecessary additional personal information merely to process a valid browser‑based opt‑out request. The effect of an opt‑out signal may depend on the browser, device, technology, whether the visitor is logged into an identifiable account, and applicable law.

Marketing Communications, Email & Text Messages

TCA may contact individuals regarding an inquiry, a qualification review, requested services, appointments, documents, agreements, payments, engagement updates, customer service, tax‑credit information, follow‑up communications, and other communications authorized or permitted by law. Marketing communications will be sent subject to applicable consent and communication requirements.

Marketing emails may be opted out of through the unsubscribe mechanism contained in the email or another method provided by TCA. Non‑essential text messages may be opted out of by replying STOP or using another opt‑out method provided in the message. Message and data rates may apply.

Opting out of marketing communications does not necessarily prevent TCA from sending communications reasonably necessary for an existing client or business relationship, including transactional, account, document, payment, security, fraud, tax, legal, or service communications. Where prohibited by law, consent to marketing communications is not a condition of purchasing TCA's services.

Call Recording

Telephone calls may be monitored or recorded for quality assurance, training, documentation, security, compliance, customer service, and dispute resolution. TCA will provide notice or obtain consent to recording where required by applicable law, and TCA personnel are required to follow applicable call‑recording requirements and company procedures.

Data Security & Written Information Security Program

TCA takes the security of sensitive client information seriously and maintains a written information security program designed to protect information against reasonably foreseeable threats, unauthorized access, improper use, alteration, loss, or disclosure and to satisfy applicable legal and professional requirements.

The program is designed to include administrative, technical, and physical safeguards appropriate to the size and complexity of TCA; the nature and scope of its operations; the systems used; the sensitivity of the information involved; and reasonably foreseeable internal and external risks.

Risk‑based safeguards are designed to include, as appropriate or required:

• Access controls, user authentication, and multi‑factor authentication
• Encryption or equivalent safeguards where appropriate
• Role‑based access restrictions and credential protections
• Secure client portals, network protections, and endpoint protections
• Security monitoring, employee training, and confidentiality requirements
• Contractor access controls and vendor oversight
• Secure backup practices and incident‑response procedures
• Data‑retention controls and secure disposal procedures
• Risk assessment and periodic review of security controls

Access to confidential client information is limited to personnel, professionals, contractors, and service providers with an authorized business need for access. TCA reviews its information‑security practices and updates safeguards as reasonably appropriate in light of changes in technology, operations, threats, legal requirements, and business practices.

Security Incidents & Data Breach Response

TCA maintains procedures designed to respond to suspected or confirmed information‑security incidents. Depending on the circumstances, TCA may investigate the incident; contain affected systems; remediate vulnerabilities; preserve evidence; engage cybersecurity or forensic professionals; work with affected service providers; notify insurers; restore affected systems; take steps to prevent recurrence; notify affected individuals when legally required; notify government agencies or regulators when legally required; and cooperate with applicable law‑enforcement or regulatory authorities.

Any legally required notification will be made in accordance with applicable law.

Data Retention

TCA retains personal information only for as long as reasonably necessary and proportionate to the purposes for which it was collected, subject to applicable legal, tax, professional, contractual, security, audit, and recordkeeping obligations.

Factors used to determine retention include the duration of the relationship; the nature and sensitivity of the information; the services performed; relevant tax years and applicable statutes of limitation; tax‑return and workpaper requirements; audit‑support and accounting needs; contractual and professional obligations; fraud‑prevention and security requirements; disputes, litigation holds, or government investigations; and other legitimate legal or operational requirements.

Client tax & tax‑credit records

Retained for the engagement and for the period reasonably necessary to support tax positions, filings, professional obligations, audits, disputes, or legal requirements.

Employee & payroll records received for an engagement

Retained only for the period reasonably necessary to perform and support the engagement and satisfy applicable tax, audit, legal, security, and professional requirements.

Prospective client & lead information

Retained for the period reasonably necessary to respond to inquiries, conduct follow‑up, maintain opt‑out records, prevent fraud, comply with marketing laws, resolve disputes, and administer legitimate business records.

Payment records

Retained for the periods reasonably necessary for accounting, tax, chargeback, fraud‑prevention, contractual, dispute, and legal requirements.

Communications & call recordings

Retained according to legitimate service, quality‑assurance, documentation, compliance, dispute, training, and legal needs.

Website, cookie & analytics information

Retained according to the purpose for which the technology is used, applicable privacy choices, TCA's settings, provider configurations, security requirements, and applicable law.

When information is no longer reasonably necessary and no law, professional requirement, litigation hold, contractual requirement, security requirement, or legitimate business need requires retention, TCA may securely delete, destroy, anonymize, or de‑identify it.

Secure Disposal

When sensitive records are no longer required, TCA uses disposal methods appropriate to the sensitivity and format of the information, which may include secure electronic deletion, secure destruction of electronic media, secure shredding, approved destruction vendors, and other reasonable destruction or sanitization methods.

Confidentiality of Client Information

TCA treats nonpublic client information as confidential. Access is limited to persons who have an authorized and legitimate business need for the information. Employees, contractors, service providers, and professionals may be subject to confidentiality, privacy, security, contractual, legal, or professional obligations.

Unauthorized access, use, copying, disclosure, transmission, alteration, or removal of confidential information may result in termination of access, disciplinary action, termination of engagement, legal action, or other appropriate measures.

Third‑Party Platforms & Service Providers

TCA may use third‑party platforms for client portals, document exchange, electronic signatures, payments, CRM, telephone and text communications, email, payroll records, tax records, accounting, data hosting, and other business functions. Those providers may maintain their own privacy notices or security practices.

Where TCA uses a provider to process information on TCA's behalf, TCA seeks to select and oversee providers in a manner appropriate to the sensitivity of the information and applicable legal requirements. When you interact directly with an independent third‑party service, that provider's privacy policy may also apply.

Information from Lead‑Generation & Referral Sources

TCA may receive business contact information from referral partners, lead‑generation providers, advertising platforms, public business records, publicly available websites, business directories, data providers, and other lawful sources.

TCA may use such information to determine whether a business may be interested in or appropriate for TCA's services and to communicate about TCA's services, subject to applicable privacy, telemarketing, email, text‑message, and marketing laws. Individuals may opt out of applicable marketing communications using the methods described in this Privacy Policy.

Business‑to‑Business Information

Many TCA interactions involve owners, officers, employees, executives, accountants, payroll professionals, and other individuals acting in a business capacity. Where applicable privacy law extends rights to information collected in a business‑to‑business context, TCA will process qualifying privacy requests as required.

U.S. State Privacy Rights

Depending on your state of residence, TCA's operations, the nature of the information involved, and whether an applicable privacy law applies, you may have rights concerning your personal information, which may include the right to:

• Confirm whether TCA processes your personal information, and access or obtain a copy of it
• Correct inaccurate personal information
• Request deletion of certain personal information
• Obtain information on categories collected, sources, purposes, and recipients
• Opt out of certain sales, sharing, or targeted advertising
• Opt out of certain profiling or automated processing where applicable
• Limit certain uses or disclosures of sensitive personal information where applicable
• Appeal certain privacy‑request decisions where applicable
• Receive non‑discriminatory treatment for exercising rights provided by law

Privacy rights are subject to applicable thresholds, exemptions, exceptions, verification requirements, and limitations. TCA may deny or limit a request where legally permitted, including where information must be maintained for tax, accounting, legal, security, contractual, fraud‑prevention, professional, audit‑support, recordkeeping, or dispute‑resolution purposes.

California Privacy Disclosures

This section applies to the extent the California Consumer Privacy Act, as amended, applies to TCA or the applicable processing activity.

Categories collected

During the preceding 12 months, TCA may have collected identifiers; personal information described under California law; commercial information; internet or electronic‑network activity; professional or employment‑related information; business information; financial information; sensitive personal information when necessary to provide services; inferences derived from information supplied to TCA; and other information falling within an applicable statutory category.

Sources

Consumers; business clients; employees and representatives of business clients; payroll and accounting providers; tax professionals; government agencies; service providers; referral partners; advertising sources; public sources; and other authorized third parties.

Purposes

Providing requested services; qualification reviews; eligibility determinations; credit calculations; customer service; payment processing; security; fraud prevention; compliance; quality control; website operation; analytics; marketing where permitted; and the other purposes described in this Privacy Policy.

Disclosure for business purposes

During the preceding 12 months, TCA may have disclosed applicable categories of information to service providers, contractors, tax professionals, payment processors, technology providers, professional advisers, government authorities, authorized representatives, and other recipients described in this Privacy Policy for legitimate business purposes.

Sale and sharing

TCA does not sell confidential client tax‑return information, payroll records, employee‑level payroll information, or employee‑level tax‑credit information for advertising purposes. TCA may use public‑website advertising or analytics technologies that involve disclosures of online identifiers and internet or electronic‑network activity to advertising or analytics providers. Depending upon the technology and applicable law, those disclosures may constitute "sharing," "sale," or cross‑context behavioral advertising under California law even where no monetary payment is received. Where TCA engages in activity subject to an applicable California opt‑out right, TCA will provide an appropriate method for exercising that right and will process legally recognized opt‑out preference signals as required.

Sensitive personal information

TCA may process sensitive personal information where reasonably necessary to perform requested services; calculate or support tax credits; maintain and secure accounts; process transactions; prevent fraud; protect information systems; comply with law; or perform other legally permitted purposes. TCA does not use confidential client tax or payroll information to infer characteristics for unrelated advertising purposes.

Consumers under 16

TCA's services are intended for businesses and adults. TCA does not knowingly sell or share personal information of consumers under 16 in circumstances requiring affirmative authorization.

California requests

California residents may submit applicable privacy requests using the contact information in Section 25. TCA may verify the identity and authority of the requesting person before completing a request, and will not unlawfully discriminate against a consumer for exercising applicable privacy rights.

Authorized Agents & Privacy Request Verification

Where applicable law allows a consumer to use an authorized agent, an authorized agent may submit a privacy request on the consumer's behalf. TCA may require evidence of the agent's authority; verification of the consumer's identity; direct confirmation from the consumer; a valid power of attorney where applicable; or other documentation permitted by law.

For any privacy request, TCA may request information reasonably necessary to verify identity, relationship with TCA, the business involved, authority to act, and the information to which the request relates. Verification information will be used only as reasonably necessary to process the request, prevent fraud, protect sensitive information, and comply with law.

TCA will not disclose sensitive tax, payroll, financial, or employee information when identity or authority cannot reasonably be verified.

How to Exercise a Privacy Right

Applicable privacy requests may be submitted through:

• Email: [Insert privacy email]
• Phone: [Insert privacy phone number]
• Mail: Tax Credit Advisors LLC, Attn: Privacy and Compliance, [Insert mailing address, city, state ZIP]
• Website privacy choices: [Insert privacy request or privacy choices link if applicable]

Please provide sufficient information for TCA to understand and process the request. TCA will respond to valid requests within the period required by applicable law. Where applicable law provides a right to appeal a denied privacy request, TCA will provide applicable appeal instructions.

Requests Concerning Employee Information Held for a Business Client

In some circumstances, TCA may maintain information concerning an employee solely because the employee's employer or another business client supplied the information for tax‑credit analysis or related services. In such circumstances, TCA may act as a service provider, contractor, processor, or similar entity on behalf of the business client.

Where appropriate, TCA may direct a privacy request to the business responsible for the information or cooperate with that business in responding to a valid request.

Children's Privacy

TCA's services are directed to businesses and adults and are not intended for children under 13. TCA does not knowingly use its public website to solicit personal information directly from children under 13. If TCA learns that information has been collected directly from a child in violation of applicable law, TCA will take appropriate action.

Employee or dependent information that appears incidentally in tax or payroll records supplied by an authorized business client may be processed only as reasonably necessary for the engagement and is not collected for advertising to children.

Accuracy of Information

Clients are responsible for providing complete and accurate information. TCA may rely on information supplied by clients and authorized third parties unless otherwise required by law or agreed in writing. If you learn that information provided to TCA is inaccurate or incomplete, please notify TCA promptly.

Fraud, Impersonation & Identity Verification

TCA may take reasonable steps to confirm identity and authority before discussing a client matter; releasing sensitive documents; changing account, payment, or representative information; providing tax, payroll, or employee information; or responding to a privacy request.

TCA may refuse or delay disclosure where identity or authority cannot reasonably be verified.

Electronic Communication Security

Standard email, standard SMS text messaging, and other ordinary electronic communications may not provide end‑to‑end encryption. Clients should use secure portals or other approved secure methods when transmitting highly sensitive information where such methods are available.

TCA may discourage or prohibit transmission of Social Security numbers, complete payment‑card information, account passwords, authentication codes, or other highly sensitive credentials through unsecured communication channels.

International Access & Processing

TCA primarily provides services in the United States. If information is accessed, processed, transmitted, or stored outside the United States through an authorized provider or service arrangement, TCA will handle the information subject to applicable legal, contractual, tax‑confidentiality, privacy, and security requirements.

Nothing in this Privacy Policy authorizes an international disclosure of tax‑return information where applicable law requires additional authorization, consent, restrictions, or safeguards. Users accessing TCA's services from outside the United States understand that information may be processed in the United States, where privacy laws may differ from those of another jurisdiction.

Links to Third‑Party Websites

TCA's website may contain links to websites or services operated independently by third parties. TCA is not responsible for the privacy, security, or content practices of independent websites merely because a link appears on a TCA website. You should review the privacy notices of third‑party services before providing personal information directly to them.

Changes to This Privacy Policy

TCA may update this Privacy Policy from time to time to reflect changes in applicable law, services, technology, vendors, business operations, information practices, or improvements in privacy or security practices. TCA will update the "Last Updated" date when this Privacy Policy is revised.

Where required by law, TCA will provide additional notice of material changes. The version posted on TCA's website will be the current version unless otherwise stated. TCA intends to review this Privacy Policy periodically and at least as frequently as required by applicable law.

Separate Agreements, Authorizations & Consents

Certain services or activities may require additional agreements, disclosures, authorizations, or consents, which may include Qualification Review Agreements; client service agreements; tax‑service engagement agreements; electronic communication consents; IRS authorizations; tax‑return preparation disclosures; tax‑return information consents; payment authorizations; electronic‑signature consents; call‑recording disclosures; and other legally required documents.

This Privacy Policy does not replace any separate consent, authorization, or disclosure required by applicable law. Where affirmative consent is legally required for a particular processing activity, TCA will seek that consent separately rather than treating mere use of a website as consent.

No Waiver or Expansion of Legal Rights

Nothing in this Privacy Policy is intended to waive protections available to TCA or another person under applicable law; create contractual obligations beyond those imposed by applicable law or an executed agreement; create a fiduciary relationship; expand a statutory privacy right beyond its legal scope; waive attorney‑client privilege, work‑product protection, or applicable tax‑practitioner privilege; require disclosure of information legally protected from disclosure; require retention of information longer than necessary; or prevent TCA from enforcing agreements, preventing fraud, protecting its legal rights, or complying with applicable legal requirements.

Where a provision of this Privacy Policy conflicts with a mandatory legal requirement, the mandatory legal requirement controls.

Privacy Complaints

If you believe information has been handled improperly, you may contact TCA's Privacy and Compliance contact. TCA may investigate the concern; request additional information; review applicable records and systems; work with service providers or professionals; and take corrective action where appropriate.

Nothing in this Privacy Policy prevents a person from exercising rights provided by applicable law or communicating with an appropriate government authority.

Contact Tax Credit Advisors LLC

Questions, concerns, complaints, or privacy requests may be directed to:

Acknowledgment

By using TCA's website or voluntarily providing information to TCA, you acknowledge that this Privacy Policy has been made available to you. This acknowledgment does not constitute consent to any activity for which applicable law requires separate affirmative consent.

Tax Credit Advisors LLC
Privacy and Compliance